FAQs

What payment methods do you accept?
We accept a variety of payment options including PayPal,Visa, MasterCard, Apple Pay, and Google Pay.

How much does shipping cost?
We offer free shipping to most countries in the world on all orders. United States, Canada, the United Kingdom,Europe and most other countries get free shipping. BUT: due to the varying distribution of tariff zones across the world, there are some countries that will incur a shipping fee of 10$. This fee is necessary to cover the additional costs associated with shipping to these locations. You can see this list here .

What about taxes?
Depending on the laws of your country, you may be required to pay additional taxes, customs duties, or other fees upon receiving your order. These charges are the responsibility of the buyer and are not included in the price of the product or shipping fees. More information in our Tax Policy.

Can I buy your product somewhere else?

Yes,you can place an order in our shop on the Etsy marketplace. ;)

How long does shipping usually take?
Typically, orders shipped to the United States, Canada, the United Kingdom, and Germany arrive within 7-19 busdays, while orders shipped to other countries may take up to 30 days to arrive.Learn more about our shipping policy.

What is your return policy?
Click here :)

How do I track my order?
There are many sites for tracking packages, here is one of them
OrderTracker .

Can I cancel my order after it has been placed?
You can cancel your order within half an hour from the moment of order by contacting us by email uachalks@gmail.com

How do I contact customer service if I have an issue with my order?
Fill out the form Contact Us or email us directly uachalks@gmail.com

Are you open to cooperation / wholesale?
We are open to all proposals for cooperation. Check out our wholesale page. Contact us and we will answer your questions :)